BOULANGERIE ANGE

Top-notch saleswoman and super delicious bread

Honestly, you should stop turning off the coffee machines 30 minutes before closing time. If the store closes at 8 p.m., customers should be able to be served until 8 p.m. The machines should be cleaned after closing. Thank you.

Order placed: 2 tarts and 4 baguettes. Both tarts were available on the app at the time of ordering. My son arrived to pick up the order, but one tart was no longer available. He took an apple tart instead, which was €3 cheaper than the tart he ordered. They didn't refund the difference, and there was nothing extra to make it the same price. Pay on the app. Avoid ordering and paying on the app; they're thieves!

I bought a chicken sandwich at Ange for lunch today. Three tiny pieces of chicken inside a baguette… I find that unacceptable. It's like eating a salad baguette. I called to explain the problem, and of course, the staff offered no solution. Their answer was 70 grams per sandwich.

Always a pleasure. Good quality. Pleasant staff...angels?

Quick stop for a nice, FRESH Minute Maid! Thanks to the young saleswoman for her great smile 👌😁

Avoid at all costs, I don't recommend it. I took a picture of the coffee machine; you could see a waitress from behind. It's her best angle! They came to threaten me as if they were going to file a complaint over a photo of my back. They watch too much CNews, or maybe they thought they were going to make money off of it. LOL 😀😀😀

Hello, I'm very disappointed with the Ange bakery in Gonfreville-l'Orcher. Last week, I placed a click & collect order including a vanilla, strawberry, and raspberry éclair. As you can see in the attached photo, the strawberries were completely missing, and there were only a few raspberries. Furthermore, these raspberries were clearly not fresh, as they were already starting to spoil. I also ordered a Texas panini with rösti and barbecue sauce. When I ate it, I noticed that no barbecue sauce had been added. And unfortunately, this wasn't the first time. Today, I placed another click & collect order: a salmon bagnat and an Italian salad, items I've ordered several times before. When I got home, I noticed that the dressing, which is usually provided in a small container, was missing. Imagine a salad without dressing… Even worse, the slice of bread that always accompanies this salad was also missing. I immediately called the bakery to express my dissatisfaction and ask to speak to a manager. Unfortunately, she simply justified the situation by blaming two new employees. Instead of criticizing their work, it might be more sensible to mentor and properly train them to avoid these kinds of repeated errors. When I pointed out all these shortcomings, the manager replied that "mistakes happen." Of course, no one is immune to the occasional mistake, and I can completely understand that. However, when oversights and problems occur repeatedly, it can no longer be considered a simple incident. At this point, I mainly feel that the customer isn't being taken seriously and that it's unacceptable to have to constantly check the contents of my orders before I can eat them properly. I pointed out to her that these problems weren't new and that it was a shame to see such a decline in quality and service. When you see articles mentioning a loss of customers at Ange bakeries, it's no wonder customers might be going elsewhere. This review is simply intended to share my experience and inform future customers. Personally, after several disappointments and a lack of consideration during my phone call, I will no longer be ordering from Ange bakeries. Since I was asked if I had taken a picture of my éclair from last week, I'm attaching it to this review so everyone can see for themselves what I was served. Done, Madam Manager! Sincerely!

Thanks to the young brunette who was very pleasant, because in terms of good humor, I think that must be expensive! If the job of sales assistant isn't for you, change careers, because customers shouldn't have to put up with some people's mood swings or face blatant disrespect when there's a queue and two women are going on about their really uninteresting lives! Well done to the business, what a great image for the brand! Unbelievable disrespect for the customer! Don't go there, stay home, you'll be less disappointed!

Super